In the three years since the trauma-informed model, Sanctuary®, has been implemented at the Red Shield Family Residence homeless shelter of the Salvation Army in North Philadelphia, a non-violent cohesive community culture has been building, better enabling healing and empowerment of families and staff. As this community has become its own resource and has been able to better understand and address past histories of chronic stress, violence, and trauma, the positive changes have not gone unnoticed by higher-level management of the Salvation Army. As a result, Sandy Sheller- an art and fam